Privacy Policy

1. Information We Collect

Information You Provide Voluntarily

We may collect personal information that you submit directly to us, including:

• Name

• Email address

• Phone number

• Business or church name

• Project details and quote-request information

• Address or contact details for service appointments

• Any messages or attachments you send

We do not collect payment information on this website.

Information Collected Automatically

When you visit the Site, we may collect:

• IP address

• Browser type and device information

• Operating system

• Date/time of visit

• Pages viewed and usage data

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide quotes, respond to inquiries, and deliver customer service

• Communicate about projects, orders, appointments, or updates

• Improve our products, services, and website functionality

• Enhance security and detect potential issues

• Comply with applicable legal obligations

We do not sell your personal information.

3. Sharing Your Information

We may share your information only with:

• Service providers who assist with hosting, analytics, communication, or customer support

• Contractors or technicians when necessary to fulfil your project or service request

• Legal authorities if required by law, regulation, or court order

All service providers are required to protect your information and use it only for the services they provide.

We do not rent, sell, or trade your information.

4. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

• Understand how visitors use the Site

• Improve website performance

• Customize user experience

You may disable cookies through your browser settings.

5. Data Retention

We retain your information only for as long as necessary to:

• Provide services and maintain customer relationships

• Comply with legal and business requirements

• Support project records and documentation

You may request deletion at any time (see Section 8).

6. Data Security

We use industry-standard security measures to protect your personal information, including:

• Secure servers

• Access controls

• Encryption where appropriate

• Regular internal monitoring

However, no online transmission is completely secure. We take reasonable steps but cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not intended for children under 13.

We do not knowingly collect information from children under 13.

If we discover such information, we will delete it promptly.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access information we hold about you

• Correct inaccurate information

• Request deletion of your data

• Opt out of certain communications

• Request a copy of your personal data

To exercise these rights, contact us at:

info@megaavi.com

We will respond within a reasonable period.

9. International Users

If you access the Site outside the United States, please note that your information may be transferred to and processed in the U.S., where privacy laws may differ from your region.

10. SMS / Text Messaging Terms

By submitting your phone number through our forms or communication channels, you consent to receive text messages related to:

• Quotes

• Project updates

• Service scheduling

• Customer support

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying “STOP.”

11. Third-Party Links

Our Site may contain links to external websites not operated by MEGA AVI.

We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a new “Last updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

MEGA AVI

Email: info@megaavi.com

Address: 2601 Pinewood Dr, Grand Prairie TX 75051, United States

If you want, I can also provide:

• a Terms and Conditions page,

• a Refund & Warranty policy,

• or a HTML-ready formatted version to paste directly into your site.